Shipping Policy
At FitXpro, our mission is to deliver your orders promptly and securely while ensuring the best possible experience. We ship to customers worldwide, and most of our products are shipped directly from the United States.
Order Delivery Timeline
The time frame for delivering your order is divided into two parts:
-
Processing Time:
- Products are prepared and packed for shipment.
- Standard Processing Time: 2–7 Business Days depending on the product and order volume.
-
Shipping Time:
- The duration it takes for your package to reach you after processing.
- Shipping Times by Location:
| Shipping Location | Processing Time | Shipping Time |
|---|---|---|
| United States | 2 Business Days | 8–10 Business Days |
| Canada/New Zealand | 3–7 Business Days | 8–15 Business Days |
Note for Canada Customers
Shipping times may be extended due to unforeseen circumstances such as customs delays, weather conditions, or logistical challenges.
Additional Information
- Tracking Information: Once your order has been shipped, you will receive an email with your tracking number to monitor your package’s progress.
- Delivery Delays: While we strive to meet our shipping estimates, unexpected delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
- Shipping from the U.S.: The majority of our products are shipped from the U.S. for faster processing and delivery.
If you have any questions about your order or shipping times, please contact our support team at support@fitxpro.com. Thank you for choosing FitXpro!