Privacy Policy

 We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how FitXpro.com (referred to as “we,” “us,” or “our”) collects, uses, shares, and safeguards your information.

Collection and Use of Personal Data

Personal Data Definition:
Personal data refers to any information that can directly or indirectly identify you. It does not include anonymized or aggregated data that cannot be used to identify you.

Promoting Safety and Security:
We follow principles of legality, transparency, and data minimization. We process only the data necessary for specified purposes, and we implement technical and administrative measures to protect your information. We use personal data to:

  • Verify accounts and user activity.
  • Monitor for fraud and investigate suspicious or potentially illegal activity.
  • Enhance the security of our products and services.

What Personal Data We Collect

  1. Data You Provide:
    • Information entered when creating an account, making a purchase, or interacting with customer service, including name, email, shipping and billing addresses, and payment details.
    • Responses to surveys, feedback forms, or online chats.
  2. Usage Data:
    • Data about your device and activity when visiting our site, including:
      • Device type and unique identifiers.
      • IP address, browser type, and operating system.
      • Geographic location using GPS or other technologies.

How We Use Your Personal Data

  1. Providing, Improving, and Developing Products and Services:
    • Use data for analytics, research, and feedback to enhance our offerings.
    • Administer promotions or contests with your consent.
  2. Communicating with You:
    • Send marketing communications about FitXpro products and offers (with your consent).
    • Respond to inquiries and support requests.
  3. Advertising:
    • Provide targeted advertisements and measure the effectiveness of campaigns.

Cookies and Their Use

Definition of Cookies:
Cookies are small pieces of data stored on your device. They help websites function efficiently and offer a better user experience.

How We Use Cookies:

  • Personalize content and ads.
  • Analyze user behavior to improve services.
  • Enhance security and prevent fraud.

Disclosure of Personal Data

We only share personal data in specific circumstances:

  1. With Service Providers:
    • For order fulfillment, payment processing, or customer support.
  2. Legal Obligations:
    • To comply with applicable laws or respond to lawful requests by public authorities.
  3. Mergers or Acquisitions:
    • In the event of a merger or sale of business assets.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Receive a copy of your data in a portable format.
  • Withdraw consent for data usage where applicable.

To exercise your rights, contact us at support@fitxpro.com . We will respond to your request within 30 days.

Data Security and Retention

We implement reasonable measures to protect your data against unauthorized access. Your personal data will only be retained as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Third-Party Websites

Our site may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before engaging with them.

Changes to this Privacy Policy

We may update this policy to reflect changes in technology, laws, or business practices. Continued use of our site after changes take effect indicates your acceptance of the updated policy.

For questions or concerns about this Privacy Policy, contact us at support@fitxpro.com